Terms and Conditions

Atur Ltd.
registered office: Šoporňa 671, 92552 Šoporňa
Company ID: 56964978
Tax ID: 2122515494

registered in the Commercial Register of the District Court Trnava, Section Sro, Insert 59572/T, for the sale of products and services through an online store located at the website www.gdgrip-sk.com

1. Introductory Provisions

1.1. These Terms and Conditions (hereinafter referred to as the "Terms and Conditions") of Atur Ltd., with its registered office at Šoporňa 671, 92552 Šoporňa, identification number: 56964978, registered in the Commercial Register of the District Court Trnava, Section Sro, Insert 59572/T (hereinafter referred to as the "Seller"), govern, in accordance with the provisions of the Civil Code, as amended (hereinafter referred to as the "Civil Code"), the mutual rights and obligations of the contractual parties arising in connection with or on the basis of a purchase agreement (hereinafter referred to as the "Purchase Agreement") concluded between the Seller and another natural person (hereinafter referred to as the "Buyer") through the Seller's online store. The online store is operated by the Seller at the website located at gdgrip-sk.com (hereinafter referred to as the "Website"), and is accessible via the interface of the Website (hereinafter referred to as the "Store Web Interface").

1.2. The Terms and Conditions do not apply in cases where a person intending to purchase goods from the Seller is a legal entity or a person acting when ordering goods within the scope of their business activity or in the course of their independent professional practice.

1.3. Provisions differing from the Terms and Conditions may be agreed upon in the Purchase Agreement. Divergent agreements in the Purchase Agreement shall take precedence over the provisions of the Terms and Conditions.

1.4. The provisions of the Terms and Conditions constitute an integral part of the Purchase Agreement. The Purchase Agreement and the Terms and Conditions are drafted in the English language. The Purchase Agreement may be concluded in the English language.

1.5. The Seller may amend or supplement the wording of the Terms and Conditions. This provision does not affect the rights and obligations arising during the validity of the previous version of the Terms and Conditions.

2. User Account

2.1. Based on the Buyer's registration on the Website, the Buyer may access their user interface. From their user interface, the Buyer may order goods (hereinafter referred to as the "User Account"). If the Store Web Interface allows it, the Buyer may also order goods without registration directly through the Store Web Interface.

2.2. When registering on the Website and when ordering goods, the Buyer is obliged to provide all data correctly and truthfully. The Buyer is required to update the data in the User Account whenever any changes occur. The data provided by the Buyer in the User Account and when ordering goods are considered correct by the Seller.

2.3. Access to the User Account is secured by a username and password. The Buyer is obliged to maintain confidentiality regarding the information necessary to access their User Account.

2.4. The Buyer is not entitled to allow third parties to use the User Account.

2.5. The Seller may terminate the User Account, in particular if the Buyer has not used their User Account for more than 10 years, or if the Buyer breaches their obligations arising from the Purchase Agreement (including the Terms and Conditions).

2.6. The Buyer acknowledges that the User Account may not be available continuously, particularly due to necessary maintenance of the Seller's hardware and software, or due to necessary maintenance of third parties' hardware and software.

3. Conclusion of the Purchase Agreement

3.1. The entire presentation of goods on the Store Web Interface is for informational purposes only, and the Seller is not obliged to conclude a Purchase Agreement regarding these goods. The provision of the Civil Code shall not apply.

3.2. The Store Web Interface contains information about the goods, including the prices of individual types of goods and the costs of returning goods if such goods, by their nature, cannot be returned via standard postal methods. The prices of the goods are stated inclusive of value-added tax and all related fees. The prices of the goods remain valid for as long as they are displayed on the Store Web Interface. This provision does not limit the Seller's ability to conclude a Purchase Agreement under individually agreed terms.

3.3. The Store Web Interface also contains information about the costs associated with packaging and delivery of goods. The information regarding packaging and delivery costs provided on the Store Web Interface applies exclusively in cases where the goods are delivered within the territory of the Slovak Republic, the Czech Republic, and other countries listed in the delivery terms.

3.4. To order goods, the Buyer shall complete the order form on the Store Web Interface. The order form primarily contains information about:

3.4.1. the goods being ordered (the Buyer "adds" the goods being ordered to the electronic shopping cart of the Store Web Interface),

3.4.2. the methods of payment of the purchase price of the goods, the information regarding the desired method of delivery of the goods being ordered, and

3.4.3. information about the costs associated with the delivery of the goods (hereinafter collectively referred to as the "Order").

3.5. Before sending the Order to the Seller, the Buyer is allowed to review and modify the data entered in the Order, including the possibility to identify and correct any errors made when entering the data. The Buyer submits the Order to the Seller by clicking the "Order with Obligation to Pay" button. The data provided in the Order are considered correct by the Seller. The Seller shall promptly confirm receipt of the Order to the Buyer by e-mail, sent to the e-mail address provided by the Buyer in the User Account or in the Order (hereinafter referred to as the "Buyer's e-mail address").

3.6. The Seller is always entitled, depending on the nature of the Order (quantity of goods, purchase price, estimated delivery costs), to request additional confirmation of the Order from the Buyer (for example, in writing or by telephone).

3.7. The contractual relationship between the Seller and the Buyer arises upon delivery of the accepted Order, which is sent by the Seller to the Buyer by e-mail, to the Buyer's e-mail address.

3.8. The Buyer agrees to the use of remote communication means when concluding the Purchase Agreement. Any costs incurred by the Buyer for using remote communication means in connection with concluding the Purchase Agreement (such as internet connection costs or telephone call costs) shall be borne by the Buyer, and such costs do not differ from the standard rate.

4. Price of Goods and Payment Terms

4.1. The Buyer may pay the price of the goods and any applicable costs associated with the delivery of the goods under the Purchase Agreement to the Seller by the following methods:

- by cashless bank transfer to the Seller's account no. SK94 1100 0000 0029 4826 3760, held with Tatra Banka a.s. (hereinafter referred to as the "Seller's Account");

- cashless via the GP Webpay payment system;

- cashless by payment card;

4.2. Together with the purchase price, the Buyer is also obliged to pay the Seller the costs associated with packaging and delivery of the goods in the agreed amount. Unless expressly stated otherwise, the purchase price shall also be understood to include the costs associated with the delivery of the goods.

4.3. The Seller does not require the Buyer to pay a deposit or any similar payment. This shall not affect the provision of Article 4.6 of the Terms and Conditions regarding the obligation to pay the purchase price of the goods in advance.

4.4. In the case of cashless payment, the purchase price is due within 5 days of concluding the Purchase Agreement.

4.5. In the case of cashless payment, the Buyer is obliged to pay the purchase price of the goods together with the indication of the variable payment symbol (order number). In the case of cashless payment, the Buyer's obligation to pay the purchase price is fulfilled at the moment the corresponding amount is credited to the Seller's account.

4.6. The Seller is entitled, in particular if the Buyer does not provide additional confirmation of the Order, to request payment of the full purchase price before dispatching the goods to the Buyer. The provision of the Civil Code shall not apply.

4.7. Any discounts on the price of goods provided by the Seller to the Buyer may not be combined.

4.8. If it is customary in commercial practice or required by generally binding legal regulations, the Seller shall issue a tax document – invoice – to the Buyer for payments made under the Purchase Agreement. The Seller shall issue the tax document – invoice – to the Buyer after the purchase price of the goods has been paid.

5. Withdrawal from the Purchase Agreement

5.1. The Buyer acknowledges that, pursuant to the provisions of the Civil Code, it is not possible, among other cases, to withdraw from a Purchase Agreement for the delivery of goods that have been customized according to the Buyer's wishes or for the Buyer's personal use, from a Purchase Agreement for the delivery of goods that are perishable, as well as goods showing visible signs of use, goods that, after delivery, have been irreversibly mixed with other goods, goods in sealed packaging that the consumer has opened and cannot be returned for hygienic reasons, and from a Purchase Agreement for the delivery of audio or video recordings or computer software if the original packaging has been damaged.

5.2. Unless it concerns a case specified in Article 5.1 of the Terms and Conditions or another case where withdrawal from the Purchase Agreement is not possible, the Buyer has the right, in accordance with the provisions of the Civil Code, to withdraw from the Purchase Agreement within fourteen (14) days of receiving the goods. In the event that the subject of the Purchase Agreement consists of several types of goods or multiple deliveries, this period shall run from the day of receipt of the last delivery of goods. Withdrawal from the Purchase Agreement must be sent to the Seller within the period specified in the preceding sentence. The Buyer may use the model withdrawal form provided by the Seller, which constitutes an annex to the Terms and Conditions. The Buyer may send the withdrawal from the Purchase Agreement, among other means, to the Seller's business address or to the Seller's e-mail address info@gdposilnovace.sk.

5.3. In the event of withdrawal from the Purchase Agreement pursuant to Article 5.2 of the Terms and Conditions, the Purchase Agreement is cancelled from the outset. The goods must be returned by the Buyer to the Seller within fourteen (14) days of the Seller's receipt of the withdrawal from the Purchase Agreement. In the case of withdrawal from the Purchase Agreement by the Buyer, the Buyer shall bear the costs associated with returning the goods to the Seller, including cases where the goods cannot be returned by standard postal means due to their nature.

5.4. In the event of withdrawal from the Purchase Agreement pursuant to Article 5.2 of the Terms and Conditions, the Seller shall return the funds received from the Buyer within fourteen (14) days of the Buyer's withdrawal from the Purchase Agreement, using the same method by which the Seller received the funds from the Buyer. If the Buyer withdraws from the Purchase Agreement, the Seller is not obliged to return the received funds to the Buyer before the Buyer returns the goods.

5.5. The Seller is entitled to unilaterally offset any claim for damage to the goods against the Buyer's claim for a refund of the purchase price.

5.6. In cases where the Buyer has the right to withdraw from the Purchase Agreement in accordance with the provisions of the Civil Code, the Seller is also entitled to withdraw from the Purchase Agreement at any time, up until the goods are received by the Buyer. In such a case, the Seller shall return the purchase price to the Buyer without undue delay, cashlessly to the account specified by the Buyer.

5.7. In the event that a gift is provided to the Buyer together with the goods, the gift agreement between the Seller and the Buyer is concluded with a resolutive condition, stating that if the Buyer withdraws from the Purchase Agreement, the gift agreement regarding such gift becomes null and void, and the Buyer is obliged to return the provided gift to the Seller together with the goods.

6. Transport and Delivery of Goods

6.1. In the event that the method of transport is agreed upon based on a special request by the Buyer, the Buyer shall bear the risk and any additional costs associated with this method of transport.

6.2. In the event that the Seller is obliged under the Purchase Agreement to deliver the goods to the location specified by the Buyer in the Order, the Buyer is obliged to accept the goods upon delivery.

6.3. In the event that, due to reasons on the Buyer's part, the goods need to be delivered again or by a method other than that specified in the Order, the Buyer is obliged to pay the costs associated with the repeated delivery of the goods or the costs associated with an alternative delivery method.

6.4. Upon receiving the goods from the carrier, the Buyer is obliged to check the integrity of the packaging and to immediately notify the carrier of any defects. If a damaged package indicating unauthorized access to the shipment is observed, the Buyer is not required to accept the shipment from the carrier.

6.5. Additional rights and obligations of the parties regarding the transport of goods may be governed by the Seller's special delivery terms, if issued by the Seller.

7. Complaint Procedure and Withdrawal from the Contract

7.1. Handling of complaints is governed by the warranty conditions of the specific goods, the Commercial Code, the relevant provisions of the Civil Code, and special regulations.

7.2. The warranty period for all goods offered in the online store www.gdgrip-sk.com is 24 months. To exercise rights arising from liability for defects (complaint), a proof of purchase (attached invoice) is always sufficient.

7.2.1. For the products GD IRON GRIP 12 and GD IRON GRIP ext. 90, the warranty period is 24 months from the date of receipt of the goods, provided by Atur s.r.o., and 60 months from the manufacturer GD IND Corp., Incheon, South Korea (ZIP CODE: 22839). The costs of shipping to South Korea to Incheon and back to the customer's address shall be borne by the Buyer.

7.3. The warranty does not cover normal wear and tear of the item (or its parts) caused by use.

7.4. The goods being complained about must be delivered by the Buyer for complaint purposes clean, mechanically undamaged, and accompanied by a copy of the invoice. The Buyer is also obliged to provide a description of the defect together with the goods.

7.5. Procedure for Complaining Goods:

7.5.1. Inform us of the product defect by e-mail as soon as possible.
7.5.2. We will then inform you about the further procedure.

7.6. The rights and obligations of the contractual parties regarding claims arising from defective performance are governed by the relevant generally binding legal regulations (the Civil Code and the Consumer Protection Act, as amended).

7.7. The Seller is responsible to the Buyer for the fact that the goods are free of defects upon receipt. In particular, the Seller is responsible to the Buyer for the fact that at the time the Buyer received the goods:

7.7.1. the goods have the properties agreed upon by the parties, or, if no agreement exists, have such properties as described by the Seller or the manufacturer, or as the Buyer could reasonably expect given the nature of the goods and the advertising carried out.

7.7.2. the goods are suitable for the purpose for which the Seller indicates they are to be used, or for which goods of this type are normally used,

7.7.3. the goods correspond in quality or workmanship to the agreed sample or model, if the quality or workmanship was determined based on the agreed sample or model,

7.7.4. the goods are in the appropriate quantity, measure, or weight, and

7.7.5. the goods comply with the requirements of legal regulations.

7.8. The provisions set out in Article 7.2 of the Terms and Conditions shall not apply to goods sold at a lower price due to a defect for which the lower price was agreed, to wear and tear of goods caused by normal use, to used goods for defects corresponding to the degree of use or wear they had at the time of receipt by the Buyer, or if it follows from the nature of the goods.

8. Additional Rights and Obligations of the Contractual Parties

8.1. The Buyer acquires ownership of the goods upon payment of the full purchase price of the goods.

8.2. The Seller is not bound to the Buyer by any codes of conduct within the meaning of the provisions of the Civil Code.

8.3. The Seller handles consumer complaints via the e-mail address info@gdposilnovace.sk. Information regarding the resolution of the Buyer's complaint shall be sent by the Seller to the Buyer's e-mail address.

8.4. The European Consumer Centre in the Slovak Republic, with its registered office at Mlynské nivy 4924/44A, 82715 Bratislava, website: https://esc-sr.sk/, is the contact point pursuant to Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulations (EC) No. 2006/2004 and Directive 2009/22/EC (regulation on online dispute resolution for consumers).

8.5. The Seller is entitled to sell goods on the basis of a trade license. Trade supervision is carried out within its competence by the relevant Trade Licensing Office. Oversight of personal data protection is exercised by the Office for Personal Data Protection. The Slovak Trade Inspection Authority, within its defined scope, supervises, among other things, compliance with the Consumer Protection Act, as amended.

8.6. In the event that a consumer dispute arises between us and the consumer from the Purchase Agreement or from a service agreement, which cannot be resolved by mutual agreement, the consumer may submit a proposal for out-of-court resolution of such dispute to the designated entity for out-of-court resolution of consumer disputes, which is the Slovak Trade Inspection Authority, with its registered office at Bajkalská 21/A, P.O. BOX 29, 827 99 Bratislava, Email: podnety@soi.sk, Website: soi.sk

9. Data Protection

9.1. The protection of personal data of the Buyer, who is a natural person, is provided by the Personal Data Protection Act, as amended.

9.2. The Buyer agrees to the processing of the following personal data: first and last name, residential address, identification number, tax identification number, e-mail address, telephone number, and… (hereinafter collectively referred to as "personal data").

9.3. The Buyer agrees to the processing of personal data by the Seller for the purposes of fulfilling rights and obligations under the Purchase Agreement and for managing the User Account. Unless the Buyer selects another option, they also agree to the processing of personal data by the Seller for the purpose of sending information and commercial communications to the Buyer. Consent to the processing of personal data in full scope under this Article is not a condition that would, by itself, prevent the conclusion of the Purchase Agreement.

9.4. The Buyer acknowledges that they are obliged to provide their personal data (during registration, in their User Account, or when placing an order through the Store Web Interface) correctly and truthfully, and that they are obliged to inform the Seller without undue delay of any changes to their personal data.

9.5. The Seller may entrust the processing of the Buyer's personal data to a third party as a processor. Except for persons transporting the goods, personal data shall not be disclosed by the Seller to third parties without the prior consent of the Buyer.

9.6. Personal data will be processed for an indefinite period. Personal data will be processed in electronic form in an automated manner or in paper form in a non-automated manner.

9.7. The Buyer confirms that the personal data provided are accurate and that they have been informed that providing personal data is voluntary.

9.8. In the event that the Buyer believes that the Seller or the processor (Article 9.5) is processing their personal data in a manner that violates the privacy and personal life of the Buyer or is contrary to the law, particularly if the personal data are inaccurate with respect to the purpose of their processing, the Buyer may:

9.8.1. request an explanation from the Seller or the processor,

9.8.2. request that the Seller or the processor remedy the situation.

9.9. In the event that the Buyer requests information about the processing of their personal data, the Seller is obliged to provide this information. The Seller has the right to request reasonable payment for providing the information, not exceeding the costs necessary to supply it.

10. Sending Commercial Communications and Storing Cookies

10.1. The Buyer agrees to receive information related to the Seller's goods, services, or business at the Buyer's e-mail address, and further agrees to receive commercial communications from the Seller at the Buyer's e-mail address.

10.2. The Buyer agrees to the storing of so-called cookies on their computer. If it is possible to make a purchase on the website and fulfill the Seller's obligations under the Purchase Agreement without storing cookies on the Buyer's computer, the Buyer may withdraw their consent under the preceding sentence at any time.

11. Final Provisions

11.1. If the relationship established by the Purchase Agreement contains international (foreign) elements, the parties agree that the relationship shall be governed by Slovak law.

11.2. By choosing the law pursuant to Article 11.1 of the Terms and Conditions, the consumer is not deprived of the protection provided by the provisions of the legal system from which deviation is not permitted, and which would otherwise apply in the absence of a choice of law pursuant to Article 6(1) of Regulation (EC) No. 593/2008 of the European Parliament and of the Council of 17 June 2008 on the law applicable to contractual obligations (Rome I).

11.3. If any provisions of the Terms and Conditions are invalid or ineffective, or become so, the invalid provisions shall be replaced by provisions whose meaning most closely approximates the invalid provisions. The invalidity or ineffectiveness of one provision shall not affect the validity of the remaining provisions.

11.4. The Purchase Agreement, including the Terms and Conditions, is archived by the Seller in electronic form and is not accessible.

11.5. The annex to the Terms and Conditions consists of a model form for withdrawal from the Purchase Agreement.

11.6. Seller's contact details: delivery address: Fučíkova 671, 92552 Šoporňa, e-mail address: info@gdposilnovace.sk, phone: +421 903 228 171

In Šoporňa, on 13 May 2025